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People & Insights

Dashboard: reading your analytics ​

The Dashboard is your analytics home page — the first thing you see after signing in to Admin. It gives you a complete picture of how your church community is engaging with your app, across growth, daily habits, prayer, media, and content.

How it works ​

To open the Dashboard, sign in to Admin and select the Dashboard (odometer) icon at the top left.

The Dashboard pulls together engagement from every Apollos surface — your mobile app, TV apps, and website embeds. Each panel loads independently, so a slow chart never blocks the rest of the page.

The full analytics dashboard is included on higher plans. Churches on other plans see a welcome screen describing the available platforms instead of charts — talk to your Apollos contact if you'd like to upgrade.

If your app runs without member sign-in, or is configured as a kids app, you'll see a "limited analytics" notice — most engagement tracking is tied to signed-in members, so the numbers will be incomplete.

Filter by time ​

Every chart respects a shared time range picker at the top of the page. Changing it refreshes all charts at once:

ButtonRangeCharts break down by
7DLast 7 daysDay
30DLast 30 daysDay
3MLast 3 monthsWeek
6MLast 6 monthsMonth
1YLast yearMonth

The Dashboard opens on 30D. Beside the buttons, a line of text confirms what you're looking at — "Showing the last 30 days of activity".

Read the Growth panels ​

The three panels at the top of the page track how your app community is growing:

  • Total People — how many unique members were active in the app during the selected period. The headline number is the total for the period; the chart beneath it breaks the period down by day, week, or month. Hover over the chart to see exact numbers.
  • New People — how many people used the app for the first time, whether they already had a profile in your ChMS or are brand new.
  • Total Sessions — how many times members opened and engaged with the app. One member can have several sessions in a day, so this is always higher than Total People.

The three Growth panels — Total People and New People side by side, Total Sessions spanning the full width beneath them

Read the Daily Habits panels ​

These panels track engagement with daily habits (devotionals, readings) and prayer:

  • Top Completions — the members who completed the most daily habits during the period. Click a name to open their profile in Audience. You can export this list to CSV using the button in the top right corner of the panel.
  • Longest Streaks — the members with the longest unbroken runs of daily habit completions. Click a name to open their profile.
  • Total Prayer Actions — how many prayer requests members shared and how many prayers were prayed for others, with totals at the top and a stacked chart below showing both together.
  • Average time to pray — on average, how many minutes pass between a prayer request being shared and someone praying for it. A great measure of how responsive your community is.

Daily Habits panels showing Top Completions leaderboard and Total Prayer Actions graph

Read the Tap Tags panels ​

If your church uses Apollos Tap, an extra section shows how your physical tags are performing:

  • Total Engagement — total tag scans over time (NFC taps and QR scans combined).
  • Popular Tap Tags — which individual tags get scanned the most.
  • Campus Performance — scans broken down by campus, so you can see which locations get the most engagement.
  • NFC vs QR Code — how many people tapped their phone versus scanned the QR code.
  • Top Tap Content — what people actually opened and did after tapping a tag.

If you use Tap and don't see this section, ask your Apollos contact to enable Tap analytics for your church.

Read the Media panel ​

Most watched media shows your top videos by views — across the mobile app, TV apps, and website embeds. Each video gets a horizontal bar, split into four colored segments by how much of the video people watched, with the row's total printed at the end of the bar:

SegmentColorMeaning
Watched (<5%)AmberBounced almost immediately
Watched (5-50%)VioletLeft partway through
Watched (50-90%)BlueWatched most of it
Engaged (>90%)Apollos greenWatched it through

The "Most watched media" panel showing stacked horizontal bars with the four-segment legend above them

Read the Content panel ​

Popular Content shows your most-opened content items. The chart at the top tracks the top items over time — hover to see exact counts for a specific period. The table below lists each item with its total opens and a per-period breakdown. Click any item to jump to its content page in Admin.

Export data ​

The Top Completions panel has a CSV export button in its top right corner. Click it to download the leaderboard for the selected time period — useful for following up with your most engaged members.

Troubleshooting ​

Why are my charts empty? ​

If your app launched recently, there may not be enough activity yet. If charts are empty for an established app, contact Apollos support.

Why are a few recent days missing from a chart? ​

Analytics data can take up to 24 hours to fully arrive. Missing recent days usually fill in on their own within a day.

Why do I see a "limited analytics" notice? ​

Your app is configured to run without member sign-in, or as a kids app. Most engagement tracking depends on knowing who's using the app, so analytics in these configurations are incomplete. This is expected behavior.

Why don't I see the Tap Tags section? ​

Tap analytics are enabled per church. If you use Apollos Tap and don't see the section, ask your Apollos contact to turn it on.

Why do I see a welcome screen instead of charts? ​

The full analytics dashboard is included on higher plans. Talk to your Apollos contact about upgrading.

Apollos Platform Documentation